![]() I saw no other indication of a surge in the home, and believe that the UPS unit itself failed and directly damaged the equipment that was connected to it. Within a few seconds of the loss of power to the PC, the UPS began alarming with an error tone and the unit itself indicated that 0 volts were passing through, while 120v is typical, though I noted that the battery indicator showed full. Other items in the room, including lights on the same outlet, though NOT connected to the UPS and other computer equipment also not on this UPS unit did not show ANY signs of a surge or flicker. My response from Cyberpower, is that no evidence for surge was found and the claim has been denied. I immediately called Cyberpower tech support, and was told to file for a "Connected Equipment Warranty" given the circumstances. The unit seemed to be working again, however the PC would NOT power on. The UPS gave an error tone, and showed 0v was passing through the unit. After a few months of usage, one morning the system all shutdown unexpectedly. Furthermore, Cyberpower claims took months of jumping through hoops to tell me that they were NOT going to honor their protection guarantee.Here is a brief of my experience:My home gaming calibur PC & monitor were plugged into a Cyberpower UPS (CP1500AVRLCD). All units connected directly to UPS were negatively affected. Rated 5 out of 5 by brent from Caused a catastrophic PC failure, company did NOT honor Connected Equipment Guarantee After a couple months of light usage, the unit failed and resulted in the loss of my Power Supply, Motherboard, CPU and Gaming Monitor.
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